Legal & Policy

Terms of Service

Effective Date: June 29, 2025

Welcome to SafePay by MFT Payment Solutions, Inc. Please read these Terms carefully before using our site or joining early access.

Welcome to safepayhq.com ("Safepay," "Safepayhq," "we," "us," or "our"). By accessing or using our website, mobile application, or any services provided by Safepay (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services.

1
Overview of Services

Safepay is a digital payment platform that allows users to send and receive funds electronically. Our Services include an escrow feature that holds funds until both parties to a transaction confirm satisfaction, offering enhanced security for peer-to-peer and business transactions.

2
Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement under applicable law to use the Services. By registering for or using our Services, you represent and warrant that you meet these eligibility requirements.

3
Account Registration

To use certain features of the Services, including sending and receiving funds, you must create an account with accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4
Use of Escrow Services

When using our escrow feature:

  • Funds sent are held in escrow by Safepay until both parties (buyer and seller) confirm the completion of the agreed-upon transaction.

  • If a dispute arises, Safepay will initiate a resolution process (see Section 7).

  • Funds will be released only upon mutual confirmation or resolution by Safepay's arbitration panel.

5
Fees

Safepay may charge transaction and service fees. All fees will be disclosed at the time of transaction. By using the Services, you agree to pay all applicable fees.

6
Prohibited Activities

You agree not to use the Services for:

  • Illegal or fraudulent activities

  • Transactions involving prohibited goods or services

  • Money laundering or funding of terrorism

  • Any activity that violates laws, regulations, or these Terms

Safepay reserves the right to suspend or terminate accounts involved in such activities.

7
Dispute Resolution and Arbitration

Important Arbitration Notice

If a dispute arises between parties to a transaction (e.g., buyer and seller), Safepay will act as a neutral arbitrator. By using the Services, you agree that any and all disputes related to transactions conducted through Safepay shall be resolved solely and exclusively through binding arbitration administered by Safepay.

  • The decision of Safepay shall be final and binding on all parties.

  • There is no right to appeal or pursue legal action outside the arbitration framework provided by Safepay.

  • Arbitration may include review of submitted evidence, transaction records, communication history, and any other relevant materials.

8
User Responsibilities

Users are responsible for:

  • Verifying recipient identity before sending funds

  • Confirming all transaction details before submission

  • Reporting any unauthorized or suspicious activity immediately

9
Privacy

We collect and use your information in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

10
Termination

We reserve the right to suspend or terminate your access to the Services at any time, for any reason, including breach of these Terms or suspected fraudulent activity.

11
Limitation of Liability

To the fullest extent permitted by law, Safepay shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

12
Changes to Terms

We may modify these Terms at any time by posting a revised version. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

13
Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

14
Contact Us

If you have any questions about these Terms, please contact us at:

Safepay Support Team

By using Safepay, you acknowledge that you have read, understood, and agree to these Terms of Service.

Questions about our Terms?

Our support team is here to help clarify anything you need.